How to ask us questions!

Ask questions and share your feedback.

Re: How to ask us questions!

Postby 1101001011010 » Dec 30 2017, 6:33pm

I played this game long ago and had to make a new account, when I switched back to iPhone. I spent a fair amount of money on that account, and this one, and just was told by a friend if I told you guys you would help me out a bit! If you would that would be much appreciated! This was literally the second app I downloaded when I got the iPhone X after being a droid user for YEARS
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Re: Games

Postby epicawesome » Dec 30 2017, 6:55pm

mobetah wrote:I tried to get the game but the app store said that it would not work on my device.thankyou


This is trolling at its apex
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Re: How to ask us questions!

Postby gsolis59722 » Jan 2 2018, 4:56pm

Retrieve my previous account
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Re: How to ask us questions!

Postby carribeanhulk » Jan 3 2018, 7:40pm

I cannot see my faction. Please help me
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Re: How to ask us questions!

Postby thekillz » Jan 7 2018, 2:21am

sabersteve wrote:If your ban is "permanent" then you need to wait 30 days, then send feed back, asking to have it lifted.
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Re: How to ask us questions!

Postby thekillz » Jan 7 2018, 2:21am

sabersteve wrote:If your ban is "permanent" then you need to wait 30 days, then send feed back, asking to have it lifted.
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Re: How to ask us questions!

Postby jtggftrddxrrf » Jan 9 2018, 9:51pm

TheHuntress wrote:Can you clear my wall Please! And thanks also I lost 500 Ex FOR NO REASON PLEASE GIVE THEM back to me I'm so sad. Fix my Ex problem please!!!!!
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Re: How to ask us questions!

Postby chunkaaaaa » Feb 7 2018, 12:56pm

Hi I can’t access my old account on a new device help me please
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Re: How to ask us questions!

Postby Hermione » Feb 8 2018, 11:16pm

chunkaaaaa wrote:Hi I can’t access my old account on a new device help me please

Go to the main game and hit the question mark and then help and ask support there. Answer all questions they ask and wait for a reply.
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Reid smashcoosing: How to ask us questions!

Postby niteman » Feb 9 2018, 7:55am

ATA_Ness wrote:Hello Agents!

If you have a in-game mechanic question, need to recover your account, or you're experiencing technical issues, shoot us a message through the in-game feedback channels!
(We're moving away from our support email.)

You can access feedback through the "?" icon at the top right of your main screen > Help.
Once the support team responds, you will see an alert in the help section.


Examples of questions you should probably ask us in feedback:
-Help, I got a new phone and I can't access my old account!
-My game crashed while I was opening a creator, and I'm not sure which monsters I got!
-My tokens are lost. What happened?

Things you can ask here:

-Questions that other players can help you answer (eg. "How do I make more gold?")
-Feedback, especially ones you would like to discuss with the community. We look through these, we promise!

Thanks :)
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