ATA support

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ATA support

Postby MONSTARJPfAtA » Jun 10 2017, 11:20am

Anything I can do to insure smooth transition from one phone to another. I have a replacement phone coming in a few days and I don't want to lose my lvl 117 account. monstarjp
Posts: 9
Joined: Mar 31 2015, 10:35am

Re: ATA support

Postby Ly5 » Jun 10 2017, 2:50pm

You can ask support directly.

ATA_Ness wrote:Hello Agents!

If you have a in-game mechanic question, need to recover your account, or you're experiencing technical issues, shoot us a message through the in-game feedback channels!
(We're moving away from our support email.)

You can access feedback through the "?" icon at the top right of your main screen > Help.
Once the support team responds, you will see an alert in the help section.

Examples of questions you should probably ask us in feedback:
-Help, I got a new phone and I can't access my old account!
-My game crashed while I was opening a creator, and I'm not sure which monsters I got!
-My tokens are lost. What happened?

Things you can ask here:

-Questions that other players can help you answer (eg. "How do I make more gold?")
-Feedback, especially ones you would like to discuss with the community. We look through these, we promise!

Thanks :)

Original Post
Help me gather more info on the trial Island in my thread Trial Island & Mythic Holo Info Gathering
Posts: 108
Joined: Dec 26 2015, 1:02pm

Re: ATA support

Postby megative- » Jun 11 2017, 12:40am

Just make sure that your account is binder to your fb account.
Posts: 15
Joined: Sep 5 2016, 2:14am

Re: ATA support

Postby -it-permed- » Jun 11 2017, 4:06am

Link it to a Facebook or game center account then link it on the other phone and it should be that account
Posts: 182
Joined: Jun 12 2016, 3:07pm

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