How do you recover your game

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How do you recover your game

Postby bronx1076 » Nov 12 2017, 9:10am

My phone broke and I lost all information got new phone how do I transfer or recover my game I don't know any of my Facebook password had to start a new one I know all the info it's basically the same
bronx1076
 
Posts: 2
Joined: Nov 12 2017, 9:07am

How do you recover your game

Postby bronx1076 » Nov 12 2017, 9:14am

My phone broke and I lost all information got new phone how do I transfer or recover my game I don't know any of my Facebook password had to start a new one I know all the info it's basically the same
bronx1076
 
Posts: 2
Joined: Nov 12 2017, 9:07am

Re: How do you recover your game

Postby Ly5 » Nov 12 2017, 10:14am

In the game view the main page.

Go to the "?" In the top right of your screen.

Hit the green help button

Tell the support team your issue "you broke your phone and can't get back into your original account etc"

Wait for a reply.

Answer all questions to the best of your ability (to prove you are who you say you are)

Next time, try to remember your Facebook log-in. I wouldn't recommend writing it down, but at least have a hint somewhere.
Help me gather more info on the trial Island in my thread Trial Island & Mythic Holo Info Gathering
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