How to Report Bugs & Issues

Report any bugs or issues you find here.

How to Report Bugs & Issues

Postby smash » Nov 4 2014, 12:25pm

Hi Agents!

(It's about time we updated this post...)

If you find a bug or glitch in the game, feel free to post it here, but we'd appreciate it if you could help us know through our feedback channels!

You can access feedback through the "?" icon at the top right of your main screen > Help.
Once the support team responds, you will see an alert in the help section.

If possible, try to let us know the following:
Device:
OS Version:
Description of the issue:
Steps on how to reproduce the issue:

Thank you,
The SMASH Monsters Team :)
smash
Developer
 
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Re: How to Report Bugs & Issues

Postby *kooder (01) » Nov 9 2014, 11:02pm

Issue with max energy not increasing with level. When you level up it says increased to lvl 9 for the last 4 levels.
*kooder (01)
 
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Re: How to Report Bugs & Issues

Postby smash » Nov 12 2014, 11:17am

kooder wrote:Issue with max energy not increasing with level. When you level up it says increased to lvl 9 for the last 4 levels.


Thanks for the report. That's a known issue, though you still have the correct amount of Max Energy. It should only be increasing every few levels, but currently says it will increase (even if it's not an increase) every time you level up.
smash
Developer
 
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Re: How to Report Bugs & Issues

Postby -nick- » Nov 12 2014, 2:52pm

Shields? After every 2 loses in a certain time limit or what?
Seems that if two people attack in 20 mins I'll get the shield
-nick-
 
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Re: How to Report Bugs & Issues

Postby Yomi » Nov 16 2014, 9:56pm

I can only go to the next page in forums by going back to the top of the page I can't flip to the next at the bottom wc is overlapping the page numbers at the bottom
Yomi
 
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Re: How to Report Bugs & Issues

Postby Yomi » Nov 18 2014, 6:55pm

Here's another bug for ya I just looked at your thread about email delays and I was clicking back out to look at active topics and now I'm stuck at the section area of forums :?
Yomi
 
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Re: How to Report Bugs & Issues

Postby Infamous » Nov 18 2014, 7:30pm

Yomi wrote:Here's another bug for ya I just looked at your thread about email delays and I was clicking back out to look at active topics and now I'm stuck at the section area of forums :?


Im stuck now from testing it :p
Infamous
 
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Re: How to Report Bugs & Issues

Postby benny » Nov 19 2014, 9:14am

Possibly changed by now, but when we signed in and made a username, the auto capotalised text makes most users have an uncapitalised name on forums (because name looked capitalised)... Which is killing my ocd 

Not sure if it's something you want to look into, perhaps making the create username text like it is in any other app or default capitalising the first letter of all users or just leaving it :p
benny
 
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Re: How to Report Bugs & Issues

Postby benny » Nov 19 2014, 9:27am

The levels of bosses in the boss zone is displayed incorrectly, they should be in incriments of 5 to mimic their level in the zones such as grimalkins and geneva, but end up being displayed as weird levels such as 17 and 27
benny
 
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Re: How to Report Bugs & Issues

Postby Yeti » Nov 19 2014, 1:46pm

Benny, I think they start to level up as you beat them.
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