Missions

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Missions

Postby mom-momKong » Jun 5 2017, 2:12pm

In the past 7 days I have lost 10 tokens doing missions. It told me "network error" and took my tokens.
mom-momKong
 
Posts: 4
Joined: Aug 2 2015, 12:23pm

Re: Missions

Postby Tommelz » Jun 6 2017, 8:17am

Just read the following as stated by SMASH themselves. :)

ATA_Ness wrote:Hello Agents!

If you have a in-game mechanic question, need to recover your account, or you're experiencing technical issues, shoot us a message through the in-game feedback channels!
(We're moving away from our support email.)

You can access feedback through the "?" icon at the top right of your main screen > Help.
Once the support team responds, you will see an alert in the help section.


Examples of questions you should probably ask us in feedback:
-Help, I got a new phone and I can't access my old account!
-My game crashed while I was opening a creator, and I'm not sure which monsters I got!
-My tokens are lost. What happened?

Things you can ask here:

-Questions that other players can help you answer (eg. "How do I make more gold?")
-Feedback, especially ones you would like to discuss with the community. We look through these, we promise!

Thanks :)
Tommelz
 
Posts: 837
Joined: Jun 18 2015, 4:05am

Re: Missions

Postby genderbender » Jun 22 2017, 1:36pm

I don't think they compensate for things that are your fault like closing out of the app or screen switching.. I do believe network error is also one they don't compensate for but I could be wrong.
genderbender
 
Posts: 10
Joined: Jan 22 2016, 11:25am


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